BigWins Casino KYC Verification Process
BigWins Casino runs KYC checks to confirm the account holder’s identity, residential address, and payment ownership before processing certain withdrawals and when account activity triggers compliance review.
- Identity (ID/Passport): BigWins Casino requests a clear photo or scan of a government-issued document: passport, national ID card, or driver’s license. The image must show full name, date of birth, document number, issue/expiry dates, and the full document edges. If the casino requests a selfie check, the player uploads a live selfie or a photo holding the ID to match the face to the document.
- Address proof: BigWins Casino accepts a utility bill, bank statement, tax letter, or government-issued residence certificate showing the player’s full name and current address. The document date must be within the last 90 days, and screenshots from apps are rejected if they do not show the issuer, date, and full address on one page.
- Payment method: BigWins Casino verifies ownership of the deposit method when the player withdraws to the same method or when card usage requires a check. For bank cards, the casino asks for a photo of the card with only the last 4 digits visible and the cardholder name visible; the CVV must be covered. For e-wallets, the casino requests a screenshot or PDF statement showing the account holder name and the wallet ID/email. For bank transfers, the casino requests a bank statement showing the IBAN and the account holder’s name.
BigWins Casino typically triggers KYC at the first withdrawal, after a change of personal details (name, address, email, phone), after a new payment method is added, or when deposit/withdrawal patterns require an AML review. The casino can also request re-verification after long inactivity or if previously submitted documents expire.
After the player uploads the files in the verification section, BigWins Casino reviews them in 24–72 hours. If images are blurry, cropped, expired, or the address proof does not match the profile, the casino rejects the submission and the next review cycle adds another 24–72 hours from re-upload.
Withdrawals that require KYC stay on hold until approval